How can we improve TrackVia? What features should come next?

Dial phone numbers from a form view on mobile devices

When viewing a record on a mobile device in a form, you should be able to click the number and immediately call it like you can from a view. Even if it is a locked field, clicking a number only brings it up to copy.

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    Lucas Ward shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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      • Witte commented  ·   ·  Flag as inappropriate

        Hello Lucas,

        This is currently possible within the TrackVia platform, however there is a setting that needs to be turned on before this functionality becomes available. To turn this on, edit the form you are working on, then click the pencil icon in the top right corner of your phone number field. From here you can edit this field's Mobile Field Options, which gives you the ability to grant your users additional functionality when working on mobile. One of these features is Phone Number Detection, which would make those phone number values clickable to mobile users.

        You can learn more about Mobile Field Options and other form features using the the Knowledge Base below:

        http://help.trackvia.com/knowledgebase/articles/243463-how-to-create-a-form

        Regards,

        Witte

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