How do I...?

know which users have viewed my record

I have a table, which is for FAQ/Knowledge Base. I would like to know how many times a particular question has been viewed and maybe by who,? Is that possible in TrackVia currently?

3 votes
Vote
Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
You have left! (?) (thinking…)
Bhumika shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

1 comment

Sign in
(thinking…)
Sign in with: facebook google
Signed in as (Sign out)
Submitting...
  • Zoe Osherow commented  ·   ·  Flag as inappropriate

    Hi Bhumika,

    Great question. Currently, record history is logged any time there is a change to the record. However, at this time it is not possible to see how many times a record has been viewed and by whom. I have logged this feature request with our engineering team for a future enhancement.

    Best,

    Zoe

Feedback and Knowledge Base