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How can you sign out of an account on all devices desktop & mobile

Is there a way to sign out of your account on all devices desktop & mobile. I didn't seem to see of a way to do that. I noticed when I changed my password on one device it didn't update to make you sign back in with the new password on the other devices.

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  • Cristina commented  ·   ·  Flag as inappropriate

    Hi there,

    Thank you for reaching out! A TrackVia Super Admin has the ability to log out every user by changing the session timeout on the "Security Policy" section of the account. If only a single user needs to be logged out, the admin can mark the user as "Inactive" for him/her to be logged out. Unfortunately, forcing a logout of a specific user without deactivating it is not possible.

    Let us know if you have further questions.

    Regards,

    Cristina

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