Error on Add/Import records
When I try to add/update records with an import, I keep getting a little red flash that says something like: "We ran into a error importing your file with the mappings you provided".
Obviously, there is some kind of a mapping issue, but everything looks correct; and after the red flash message goes away, trackvia just times out.
Anyone else seen this? Any solution? What am I doing incorrectly?
Thank you for contacting us on our Knowledge Base. It's difficult to provide help without seeing the data you are trying to upload as it can be dependent on the spreadsheet itself.
Can you please send us an email at firstname.lastname@example.org? We'd be happy to take a look.
For others who might be having issues with importing data, please also view our Knowledge Base articles on importing data. http://help.trackvia.com/knowledgebase/topics/56434-importing-data