How do I cancel my subscription?
I want to cancel my account, but the website doesn't offer that capability and no one is answering the phone.
Jake Marwil commented
We are sorry to hear that you would like to cancel. Is there anything that we can do to help you with your account? If not, you can cancel your account by sending a cancellation request to firstname.lastname@example.org. Once we receive the email, we can process the request and will email you to confirm the account has been cancelled.
We apologize that you were unable to reach us by phone. Our support line (800-673-3302) is open from 7AM-6PM MST. We do not have any missed calls from today, however any calls outside of our support hours will allow you to leave a voicemail, whereupon we will reach out. If there is anything we can do to maintain your business, please let us know. We are happy to help!
Jake(Edited by admin)