How can we improve TrackVia? What features should come next?

A video for new users

There does not appear to be any one source for explaining TV for new users. I see the "Getting Started" written instructions, however, seeing visual examples with audio would be more effective. There are so many terms, relationships, and concepts to comprehend We have only one person in our organization who is very familiar with Track Via and would like more resources for other new users to get jump-started.

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  • Justin Mauldin commented  ·   ·  Flag as inappropriate

    Hello,

    Thank you for reaching out to us with your feedback.

    We actually do have an overview video of the TrackVia system in our Knowledge Base. On the homepage of the Knowledge Base, you will see a section called "Getting Started", and the third option listed under that section is called "Complete Overview Video". If you click on this option, you can watch our 30-minute long overview video of the system.

    If you are having trouble finding the video on the homepage, you can access it directly from this link:

    https://help.trackvia.com/knowledgebase/articles/323850-complete-overview-video

    Thanks again,

    -Justin

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