Ability to see assigned Roles from User Account
I would like to have the ability to see the Roles a user is assigined to while managing the User's Account?
Currently, we have to through each separate Role to find them.
Thank you for reaching out! Being able to bulk import Users, their assigned Roles and Groups to the account, and to see not only Groups, but Roles as well for each user based on their email under 'Manage Users' would be extremely helpful, and this sounds like an excellent suggestion for an enhancement! I went ahead and logged a feature request for our Engineering team to review and consider implementing into the system. If and when this functionality is released, it will be mentioned in our Release Notes:
In the meantime, there is a functionality in your account that allows you to bulk import users from a spreadsheet, accessible through the 'Manage Users' page. However, you would need to assign Groups and Roles to these users manually.
If you have any additional questions, please don't hesitate to reach out to us at TrackVia Support by emailing firstname.lastname@example.org, or by calling in our Direct Line: 1 (800) 673 3302. Our Hours of Operation are Monday through Friday, 7:00 am - 6:00 pm.
It would be great to be able to import the users under the Manage Users Section with User Group and Role Assignments so that this would not have to be manually completed per user. Then when looking under Manage Users the information would also be readily available.
John McGarvey commented
It's been a couple years, just checking if there is any progress on this?
Kimberly Trapkus commented
That would be great enhancement to user management. We have given the request to our product team to evaluate and will let you know of any feedback we receive.