In App Communication Tools
When is TrackVia planning to Add In-App Communication (Chat) to collaborate with others in their TrackVia CRM, PM and other custom apps?
Matt Cox commented
I would give it more votes, but I'm all out of them! a chat feature that could be tracked would be an exceptional feature. it would lessen the number of "collection points" people have to monitor. it would cut down on emails and phone calls for quick small things and being able to tag the chat to specific records when required would add a layer of security for people so they won't be documenting out the wahzoo to "cover their butt"
Jason Warburg commented
I would like to add my support for this feature. I'm using your platform for something that crosses organizations, which would make in-app chat especially useful.
Derrick Kotlus commented
While this is definitely on our road map, we have not nailed down a time frame for when it will be released. Unfortunately, it looks like this will not be implemented for some time. That being said, this is always subject to change based on several factors, including the number of requests we receive for the feature. We will let our product team know that you would like to see this functionality and will keep you in the loop with updates!