I have a table, which is for FAQ/Knowledge Base. I would like to know how many times a particular question has been viewed and maybe by who,? Is that possible in TrackVia currently?
Bhumika shared this idea · Oct 9, 2018
I have a table, which is for FAQ/Knowledge Base. I would like to know how many times a particular question has been viewed and maybe by who,? Is that possible in TrackVia currently?
Bhumika shared this idea · Oct 9, 2018
Comments
1 comment
Hi Bhumika,
Great question. Currently, record history is logged any time there is a change to the record. However, at this time it is not possible to see how many times a record has been viewed and by whom. I have logged this feature request with our engineering team for a future enhancement.
Best,
Zoe
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