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Date & Time Field - Only 30 Minute Increments

Comments

5 comments

  • Permanently deleted user
    Alex commented  ·    ·

    Hi John,

    The default for the time is spaced out in 30 minute increments for easy navigation and convenience. These increments can be overridden by manually typing in the time section of the Date & Time field. The time can be either in a 12 hour format with an AM/PM specification or in military time (TrackVia will change 15:00 to 3:00pm).

    Would it be more beneficial to have different time increments or no increments at all?

    Regards,

    Alex

    0
  • Permanently deleted user
    John McGarvey commented  ·    · 

    Hi Alex..
    Very strange. When I posted this question, I was not able to click inside the box to enter a custom time. I was only able to select from the drop down list.

    I just tried again, and am able to get a cursor to enter my own time.

    0
  • Permanently deleted user
    Alex commented  ·    ·

    Hi John,

    Thank you for bringing this to our attention. The ability to change to a more specific time should always be an option. If the issue persists, please let us know by submitting a ticket and we'll troubleshoot the issue in greater detail.

    Regards,

    Alex

    0
  • Permanently deleted user

    Redwood Kardon commented  ·    · 

    I'm having the same problem. I cannot enter a time other than from the dropdown.

    It would be helpful to have an option to customize the time increments e.g.1, 5, 10, or 15 minute increment options.

    0
  • Permanently deleted user
    DJ commented  ·    · 

    Hi Redwood,

    You should be able to type in the specific time you would like to enter. If you cannot manually enter the time in a field, please submit a ticket with specific details so we may troubleshoot the problem. It will be helpful to know the App, Table and Field name, as well as the browser and version you are utilizing.

    Thank you,

    DJ

    0

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