May 25, 2018 Release Notes: Sandbox Environments

Today we’re proud to announce the rollout of “Sandbox Environments”.



What we’re trying to solve: we want to give you a safe place to experiment and test changes in your apps, without disrupting your Production apps - both on web and on mobile devices. We understand how apps are getting more and more complex, so we wanted to give you some tools to help you manage the risks inherent with making changes to complex applications.

Who is this for?

This feature is only available for super admins. We have plans to allow others into Sandboxes in the future, but for today we are only allowing super admins.

How does it all work?

When you create a Sandbox, you are creating a copy of your entire account, including all apps and data (except audit records). There are no changes that you can make in Sandbox that will impact your Production applications. We have safeguards in place to ensure this.

Where do I access Sandboxes?

To enable Sandboxes in your account, you’ll first need to talk to your account rep to have the feature turned on. They will be able to walk you through pricing models and figure out the best plan for you. Once the feature is turned on, you’ll be able to access Sandbox Environments from the Account menu.


How do I create a new Sandbox?

Its easy. As a super admin, you’ll just need to click on the “CREATE A SANDBOX” button, and the system will email you once the Sandbox has been created. How long it takes will depend on the size of your account. 

 

How do I sign in as another user into a Sandbox?

When you click on “Launch Sandbox” link under the name of the Sandbox you want to access, the system will present you with a list of users. Click on the user you would like to sign in as, and a new tab will open in your browser and sign you in as that user. When you’re done, you can either sign out, or just close the tab.

The experience on mobile is similar. On Android, you can access Sandboxes from the Application menu, and on Apple devices, you access Sandboxes from the Settings menu. On either device, just tap on the name of the Sandbox you’d like to launch, then choose which user you’d like to sign in as. When you sign out of the Sandbox on mobile, you will be auto-signed into your original account.

Can I refresh the data in a Sandbox? Can I update a Sandbox with changes from Production?

No. When you create a Sandbox, you are creating a snapshot of your account. The data will not be refreshed, nor will any subsequent changes made in your Production apps be reflected in your Sandbox. To refresh data in a Sandbox, you can simply delete the Sandbox and create a new one.

Some other caveats:

  • Your Sandbox Environments do not yet support API access (they will in the future). 
  • When you create a new Sandbox, we will disable all notifications and scheduled shares. If you would like to create new ones you can do so.
  • If you change or delete data in a Sandbox, it will not be reflected in Production. 
  • If you add a user to your account, they will not be allowed to access any Sandboxes that were made prior to their account creation. 
  • If you disable a user account in Production, you will not be allowed to sign into a Sandbox as that user. 

“Sandbox” is part of a larger set of features under the umbrella of Application Lifecycle Management (ALM). ALM is an industry term that represents the lifecycle of an application, from inception through the various stages of development, testing and deployment.

Lots more detail in the knowledgebase - we hope you enjoy!

Product Release Notes

  1. June 2018 Release Notes: Maintenance
  2. May 25, 2018 Release Notes: Sandbox Environments
  3. May 2018 Release Notes: Deprecating TLS 1.0 & 1.1
  4. April 23rd Release Notes: Maintenance
  5. April 18th Release Notes: Maintenance
  6. April 10th Release Notes: Maintenance
  7. March 2018 Release Notes: Maintenance
  8. February 2018 Release Notes: More Intelligent Saving & Other Notes
  9. January 2018 Release Notes: Maintenance
  10. December 2017 Release Notes: Offline Editing on Android
  11. November 2017 Release Notes: Timeline | Calendar and Conditional Formatting
  12. September 2017 Release Notes: Maintenance
  13. August 2017 Release Notes: Maintenance
  14. July 2017 Release Notes: Maintenance
  15. June 27, 2017: TrackVia Introduces Flows!
  16. May 22, 2017: TrackVia Apple Watch App
  17. May 2017 Release Notes
  18. May 5, 2017: Better Connectivity Handling
  19. April 2017 Release Notes
  20. March 2017 Release Notes
  21. March 27, 2017: Single Sign On
  22. February 23, 2017: Winter Polish
  23. February 2017 Release Notes: Session Timeouts
  24. January 2017 Release Notes: Number Display Options & Min / Max
  25. December 2016 Release Notes
  26. November 2016 Release Notes
  27. October 2016 Release Notes
  28. September 2016 Release Notes
  29. August 2016 Release Notes
  30. July 2016 Release Notes
  31. June 2016 Release Notes
  32. May 2016 Release Notes
  33. April 2016 Release Notes
  34. March 2016 Release Notes
  35. February 2016 Release Notes
  36. January 2016 Release Notes
  37. December 2015 Release Notes
  38. November 2015 Release Notes
  39. October 2015 Release Notes
  40. September 2015 Release Notes
  41. August 2015 Release Notes
  42. July 2015 Release Notes
  43. June 2015 Release Notes
  44. May 2015 Release Notes
  45. April 2015 Release Notes
  46. March 2015 Release Notes
  47. February 2015 Release Notes
  48. January 2015 Release Notes
  49. December 2014 Release Notes
  50. November 2014 Release Notes
  51. October 2014 Release Notes
  52. September 2014 Release Notes
  53. August 2014 Release Notes

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