May 25, 2018 Release Notes: Sandbox Environments

Today we’re proud to announce the rollout of “Sandbox Environments”.

What we’re trying to solve: we want to give you a safe place to experiment and test changes in your apps, without disrupting your Production apps - both on web and on mobile devices. We understand how apps are getting more and more complex, so we wanted to give you some tools to help you manage the risks inherent with making changes to complex applications.

Who is this for?

This feature is only available for super admins. We have plans to allow others into Sandboxes in the future, but for today we are only allowing super admins.

How does it all work?

When you create a Sandbox, you are creating a copy of your entire account, including all apps and data (except audit records). There are no changes that you can make in Sandbox that will impact your Production applications. We have safeguards in place to ensure this.

Where do I access Sandboxes?

To enable Sandboxes in your account, you’ll first need to talk to your account rep to have the feature turned on. They will be able to walk you through pricing models and figure out the best plan for you. Once the feature is turned on, you’ll be able to access Sandbox Environments from the Account menu.

How do I create a new Sandbox?

Its easy. As a super admin, you’ll just need to click on the “CREATE A SANDBOX” button, and the system will email you once the Sandbox has been created. How long it takes will depend on the size of your account. 


How do I sign in as another user into a Sandbox?

When you click on “Launch Sandbox” link under the name of the Sandbox you want to access, the system will present you with a list of users. Click on the user you would like to sign in as, and a new tab will open in your browser and sign you in as that user. When you’re done, you can either sign out, or just close the tab.

The experience on mobile is similar. On Android, you can access Sandboxes from the Application menu, and on Apple devices, you access Sandboxes from the Settings menu. On either device, just tap on the name of the Sandbox you’d like to launch, then choose which user you’d like to sign in as. When you sign out of the Sandbox on mobile, you will be auto-signed into your original account.

Can I refresh the data in a Sandbox? Can I update a Sandbox with changes from Production?

No. When you create a Sandbox, you are creating a snapshot of your account. The data will not be refreshed, nor will any subsequent changes made in your Production apps be reflected in your Sandbox. To refresh data in a Sandbox, you can simply delete the Sandbox and create a new one.

Some other caveats:

  • Your Sandbox Environments do not yet support API access (they will in the future). 
  • When you create a new Sandbox, we will disable all notifications and scheduled shares. If you would like to create new ones you can do so.
  • If you change or delete data in a Sandbox, it will not be reflected in Production. 
  • If you add a user to your account, they will not be allowed to access any Sandboxes that were made prior to their account creation. 
  • If you disable a user account in Production, you will not be allowed to sign into a Sandbox as that user. 

“Sandbox” is part of a larger set of features under the umbrella of Application Lifecycle Management (ALM). ALM is an industry term that represents the lifecycle of an application, from inception through the various stages of development, testing and deployment.

Lots more detail in the knowledgebase - we hope you enjoy!

Product Release Notes

  1. iOS Mobile App v5.2.4 - Sync Upload Maintenance
  2. iOS Mobile App v.5.2.3 - Resolve App Crash for Album Permissions
  3. Android Mobile App v3.3 - Chart Labels, Maintenance, and Performance
  4. iOS Mobile App v5.2.2 - EXIF, GPS, and Photos
  5. August 2020 Web Maintenance
  6. Android Mobile App v3.2 - Sandboxes: App Admin Access and Flows! Proceed through Empty Grids
  7. iOS Mobile App v5.2.1 - Stability Improvement
  8. iOS Mobile App v5.2 - Performance Improvements and Maintenance
  9. Introducing App Admin Access to Sandbox!
  10. Dashboard Tabs
  11. July 2020 Web Maintenance
  12. iOS Mobile App v5.1: Dashboards and Dates
  13. Android Mobile App v3.1: General Maintenance
  14. June 2020 Platform Maintenance
  15. TrackVia Mobile - Dashboards Reimagined!
  16. TrackVia's New Look
  17. Update to Flows - New Exit Button And More!
  18. Advanced Link to Parent
  19. New and Improved Lanes View!
  20. Introducing Backup and Restore!
  21. View Filters + Web Maintenance
  22. Android Mobile App v2.24.1: Resolved Workflow Decision Conflict
  23. February 2020 Web Maintenance
  24. iOS Mobile App v4.5: Voice Memo, Barcodes, Manual Sort, and Charts
  25. iOS Mobile App v4.4.2: Resolve Unintentional Logouts from the App
  26. Web Maintenance January 2020
  27. Web v20.10: New Permission & Enhancements to Bulk Select
  28. Android Mobile App v2.23: Side by Side Multi-Select and Maintenance
  29. December 2019 Web Maintenance
  30. Microservices Update
  31. iOS Mobile App v4.4.1: Login to Sandbox Environment
  32. iOS Mobile App v4.4: Locations, Directions, and Maintenance
  33. October 2019 Web Maintenance
  34. iOS Mobile App v4.3.1: Logout Issue Resolved
  35. October 2019 Platform Maintenance
  36. Introducing Pivot Views!
  37. Android Mobile App v2.21.7: Maintenance Release
  38. iOS Mobile App v4.3: Sync Center Enhancements and Maintenance Release
  39. September 2019 Platform Maintenance
  40. September 2019 Web Maintenance
  41. iOS Mobile App v4.2 Maintenance Release
  42. August 2019 Platform Maintenance
  43. Android Mobile App v2.21.6: Maintenance Release
  44. Introducing TrackVia Integrations!
  45. Android Mobile App v2.21.5: Maintenance Release
  46. August 2019 Release Notes: Web Maintenance
  47. iOS Mobile App v4.1: Updates to Grid Views, Multi Select Widgets and Date/Time Stamps
  48. June 2019 Maintenance
  49. New in Mobile: iOS v4.0 - Simplified Offline Data Sync
  50. iOS Mobile App v4.0: Release Notes
  51. May 2019 Release Notes: Web Maintenance 2
  52. May 2019 Release Note: Web Maintenance
  53. App Script Constants!
  54. April 2019 Release Notes: API Maintenance
  55. Entity Relationship Diagram Improvements
  56. Improved Lanes View!
  57. December 2018 Release Notes: Web Maintenance
  58. Custom Mail Settings!
  59. November 2018 Release Notes: Platform Maintenance
  60. October 2018 Release Notes: Maintenance
  61. Improved User Management
  62. Views & Quick Filter Updates
  63. July 2018 Release Notes: Maintenance
  64. June 13, 2018 Release Notes: Maintenance
  65. May 25, 2018 Release Notes: Sandbox Environments
  66. May 2018 Release Notes: Deprecating TLS 1.0 & 1.1
  67. April 23rd Release Notes: Maintenance
  68. April 18th Release Notes: Maintenance
  69. April 10th Release Notes: Maintenance
  70. March 2018 Release Notes: Maintenance
  71. February 2018 Release Notes: More Intelligent Saving & Other Notes
  72. January 2018 Release Notes: Maintenance
  73. December 2017 Release Notes: Offline Editing on Android
  74. November 2017 Release Notes: Timeline | Calendar and Conditional Formatting
  75. September 2017 Release Notes: Maintenance
  76. August 2017 Release Notes: Maintenance
  77. July 2017 Release Notes: Maintenance
  78. June 27, 2017: TrackVia Introduces Flows!
  79. May 22, 2017: TrackVia Apple Watch App
  80. May 2017 Release Notes
  81. May 5, 2017: Better Connectivity Handling
  82. April 2017 Release Notes
  83. March 2017 Release Notes
  84. March 27, 2017: Single Sign On
  85. February 23, 2017: Winter Polish
  86. February 2017 Release Notes: Session Timeouts
  87. January 2017 Release Notes: Number Display Options & Min / Max

Feedback and Knowledge Base