New in Mobile: iOS v4.0 - Simplified Offline Data Sync

Who is this for? 

For customers who have configured views and forms for use offline on the mobile app. 
No one should have to deal with failed data syncs. 

How does it work?

A failed data sync can occur in the following scenario:  
  • Data has been added while a device is offline 
  • A change is made to the form or table in use on an offline device. 
  • The device returns online from being offline 
  • When the offline user’s device attempts to sync the data entered while offline, the server will reject the sync because a change was made to a related form or table.  
If this data sync fails, the information from the sync needs to be sent back to TrackVia so that customer admins can deal with the failed transactions. 
The data that failed to sync during the initial upload attempt is bundled and automatically sent to the dedicated data offload table (See configuration below)

If the data fails to send to the dedicated data offload table, then the field worker is prompted to manually export the files so that the admin can manually import them into TrackVia.

What do I need to do?
Configuration 

Administrators: 

Contact TrackVia to create and configure Offline Sync for your app(s). 
Email: support@trackvia.com 
Call: 1.800.673.3302 (Office Hours: 7AM - 6PM Mountain Time) 
We are here to help.

Mobile App Users
 No additional configuration required. 


Product Release Notes

  1. September 2019 Platform Maintenance
  2. September 2019 Web Maintenance
  3. iOS Mobile App v4.2 Maintenance Release
  4. August 2019 Platform Maintenance
  5. Android Mobile App v2.21.6: Maintenance Release
  6. Introducing TrackVia Integrations!
  7. Android Mobile App v2.21.5: Maintenance Release
  8. August 2019 Release Notes: Web Maintenance
  9. iOS Mobile App v4.1: Updates to Grid Views, Multi Select Widgets and Date/Time Stamps
  10. June 2019 Maintenance
  11. New in Mobile: iOS v4.0 - Simplified Offline Data Sync
  12. iOS Mobile App v4.0: Release Notes
  13. May 2019 Release Notes: Web Maintenance 2
  14. May 2019 Release Note: Web Maintenance
  15. App Script Constants!
  16. April 2019 Release Notes: API Maintenance
  17. Entity Relationship Diagram Improvements
  18. Improved Lanes View!
  19. December 2018 Release Notes: Web Maintenance
  20. Custom Mail Settings!
  21. November 2018 Release Notes: Platform Maintenance
  22. October 2018 Release Notes: Maintenance
  23. Improved User Management
  24. Views & Quick Filter Updates
  25. July 2018 Release Notes: Maintenance
  26. June 13, 2018 Release Notes: Maintenance
  27. May 25, 2018 Release Notes: Sandbox Environments
  28. May 2018 Release Notes: Deprecating TLS 1.0 & 1.1
  29. April 23rd Release Notes: Maintenance
  30. April 18th Release Notes: Maintenance
  31. April 10th Release Notes: Maintenance
  32. March 2018 Release Notes: Maintenance
  33. February 2018 Release Notes: More Intelligent Saving & Other Notes
  34. January 2018 Release Notes: Maintenance
  35. December 2017 Release Notes: Offline Editing on Android
  36. November 2017 Release Notes: Timeline | Calendar and Conditional Formatting
  37. September 2017 Release Notes: Maintenance
  38. August 2017 Release Notes: Maintenance
  39. July 2017 Release Notes: Maintenance
  40. June 27, 2017: TrackVia Introduces Flows!
  41. May 22, 2017: TrackVia Apple Watch App
  42. May 2017 Release Notes
  43. May 5, 2017: Better Connectivity Handling
  44. April 2017 Release Notes
  45. March 2017 Release Notes
  46. March 27, 2017: Single Sign On
  47. February 23, 2017: Winter Polish
  48. February 2017 Release Notes: Session Timeouts
  49. January 2017 Release Notes: Number Display Options & Min / Max

Feedback and Knowledge Base