What’s New? 

User Acceptance Testing (UAT) is a critical part of any new application launch, new workflow rollout, or app update. For that reason, we’re thrilled to offer more opportunities to bring your end-users closer into the application development lifecycle by allowing Limited User Access to Sandboxes. 

Now, all Limited Users in your account will be able to log into Sandboxes as needed via the TrackVia Android app to review upcoming changes that your citizen developers are planning.

Frequently Asked Questions:

Q: Can I change the role that a Limited User is in so that they can test a new role in a Sandbox? 

A: Yes. Limited Users will always log into a Sandbox and see that Sandbox from the perspective of whatever role their user has been assigned to within that Sandbox, regardless of their role in Production. This allows your citizen developers to assign users to a new role in a Sandbox for testing changes prior to those changes occurring in the production app. Limited Users are not allowed to “impersonate” another user in Sandboxes and are always given the explicit permissions associated with their user in the Sandbox. 

Q: Can I block Limited Users from being able to access Sandboxes?

A: No, at this time we are allowing Limited Users to access any Sandboxes that have been created. By definition Limited Users can only update record data, not make changes to app structure, so this does not jeopardize your ability to track and promote changes to production as needed. 

Q: What’s the best way to capture User Acceptance Testing feedback from my users?

A: This is a great question! Building a simple feedback Dashboard in the Sandbox and instructing your users to confirm that they have reviewed changes there is a simple way to ensure that all feedback stays collected in one place in app and users don’t have to jump out to email for changes to business critical workflow.

What’s Fixed?

• We resolved an issue that was resulting in a faulty “Insufficient Permissions” occurring when navigating through workflows for some users. 

Android v4.6