Scott Carpenter
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Articles
Recent activity by Scott Carpenter-
How to Delete an App
To delete an Application, click into the app drop down menu and select All Applications to access your app directory. From here, click the delete icon under the Application Name you wish to pe...
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Accepted and Blocked File Types for Uploads
This article lists the file types that can and cannot be uploaded to Image, Document, and Attachments fields in TrackVia.Accepted File TypesImage fields accept: .jpeg, .jpg, .gif, and .png.Document...
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Troubleshooting Integration Timeouts
OverviewIntegration timeouts occur when a connection between TrackVia and an external system takes longer than the allowed limit to respond. Workato enforces a 60-second timeout on all HTTP request...
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App Script Troubleshooting Basics
Overview Refer to this guide to help you identify, interpret, and resolve App Script errors quickly and efficiently. Click the links below to jump to that section for more information: Common Scr...
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Map Views: How to Plot a Record as Pin on a Map
Location field and Maps TrackVia allows you to plot pinpoints on a map using Latitude and Longitude coordinates. These data points can be imported or added and edited through a form to display the ...
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Glossary of TrackVia Terms
Glossary of TrackVia Terms Permissions Super Admin Account-level administrator with full access to the entire system. Permissions available only to a Super Admin: Create new Apps Add and remove...
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App Script Troubleshooting - Common Errors and Resolutions
This article details the most common App Script errors, their causes, and how to resolve them. Click on a link below to jump to that section: Compilation Errors Runtime Errors No Error, but Scrip...
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How to Create a Pivot View
A Pivot View is a tool that lets you summarize large amounts of data quickly and easily into a meaningful report. Pivot Views are useful when you have many data points to aggregate, for comparing s...
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Audit History
Audit History Audit History allows TrackVia Admin Users to see any and all changes made to any record and/or any field in any table. Audit History includes every change made to every record in yo...
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App Script Best Practices
Overview This article is a collection of all the various App Script best practice guidelines mentioned throughout the App Script articles. Refer to the points listed below for more information rega...