Your profile page in the new TrackVia UI shows your name, email, time zone, last login, user groups, and account status. Every user can open their own profile page. The profile page is view only in this release.
Profile page: open your profile page
- In the upper-right corner, click your profile icon.
- Click Profile.
The browser tab shows your name while the profile page is open.
Profile page: what's on the page
The top of the profile page is a card with your avatar, your name, your email, and your account status. Below the card, the profile page has 3 sections in this order:
- Personal details: your first name, last name, and time zone
- Sign-in & security: your email and your last login
- Access: the user groups you belong to
Profile page: account status
Your account status shows as a tag beside your name at the top of the profile page. The status tag reads one of these:
- Active: a filled green tag
- Unverified: a filled amber tag
- Inactive: an unfilled tag with a dashed outline
You can't change your status from the profile page. An Admin changes a user's status.
Profile page: personal details and time zone
The Personal details section shows your first name, last name, and time zone. Your time zone decides how every date and time in TrackVia shows for you.
The time zone shows its name, its abbreviation, and its current offset from Coordinated Universal Time (UTC), for example Mountain Time (MT) · UTC−06:00. The offset follows daylight saving time, so the same time zone reads UTC−07:00 in winter. If a time zone has no common abbreviation, the abbreviation is left out, for example India Standard Time · UTC+05:30.
If you don't have a time zone set, the time zone reads Not set.
Profile page: email and last login
The Sign-in & security section shows your email and your last login.
Last login shows the date and time you last logged in to TrackVia, in your time zone, with the time zone abbreviation. For example: November 3, 2026 7:05 AM MST. If you've never logged in, Last login says so instead of showing a blank space.
Warning: Last login is when the user last signed on, not their last activity. If your account has no Session Activity timeout for example then the user's last login could be weeks old.
Profile page: user groups
The Access section shows the user groups you belong to, under User Groups. User groups decide what you can reach in TrackVia and which records are shared with you. Each user group shows as a tag with the group's name, the same name used everywhere else in TrackVia.
- If you belong to more than 8 user groups, the first 8 show. Click Show and the number of other groups, for example Show 4 more, to see the rest. Click Show fewer to hide them again.
- If you don't belong to any user groups, the Access section reads Not in any user groups.
You can't change your user groups from the profile page. User group membership is managed by Super Admins outside the profile page.
Profile page: view only in this release
The profile page is view only. Your first name, last name, email, and time zone each show a lock, and you can't change them. Saving on the profile page is turned off.
Editing your profile, including changing your password, is coming in a later release.
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