Single Sign On (SSO)
What is single sign on?
Single Sign On (SSO) is a feature that allows end users to use their corporate credentials to sign into TrackVia. It means your users need to remember and manage one less password, and it gives administrators better access control to TrackVia.
Please contact the TrackVia Support team if you are interested in utilizing the SSO feature.
How does an Admin Setup SSO?
Super Admins can find the SSO setup page by
1. going to the user menu
2. and selecting My Account.
3. Here, you will see a tab labeled Single Sign On
This page provides what is needed on TrackVia's end to enable SSO -- you can download our metadata your Identity Provider requires, enter your Identity Provider Entity ID and upload their metadata. You will also find a couple of settings you will want to review:
1. Only Allow Single Sign On Authentication
2. Unknown users will be automatically added to TrackVia
👀 When setting up SSO using SAML, you will need to use this ACS URL: https://go.trackvia.com/saml/SSO
What’s the User Experience for End Users?
Users will need to access the account's TrackVia subdomain to utilize SSO.
👀 NOTE: If you've checked the box to "Only Allow Single Sign On Authentication", inviting a new user to your account will automatically add them to the account. However, the user will NOT receive an invitation email with a link to join your account, and so it's recommended that Admins direct new users to the correct subdomain to log in to TrackVia after they've been added to the account.
Identity Provider Documentation
Azure Active Directory integration with TrackVia
Okta integration with TrackVia
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